# 24/7 answering service UK (6 figures)

> The median published figure in the UK Answering Service Capability Board is 42.50 GBP across 6 sources' own pages (range 14.99 to 129 GBP), read 11 November 2026.

Answering Service Compare · https://answeringservicecompare.com/datasets/uk-answering-service-capability-board/ · computed 2026-11-11

**Median published figure:** 42.5 GBP (range 14.99 to 129 GBP; 6 published figures; 6 of 38 sources read publish one).

6 of the 38 named sources read in full publish a figure; 32 publish none, read 11 November 2026.

The median is unchanged since 22 October 2026 (was 42.50 GBP across 6).

## Every figure, with its source

One row per source: the figure the source's own page publishes, the page, and the day it was read.

| Source | Figure | Read |
|---|---|---|
| [Britvex - bilingual call handling](https://britvex.com/virtual-office/bilingual-call-handling/) | 129 GBP | 2026-11-11 |
| [Pocket Receptionist - 24/7 call answering](https://www.pocketreceptionist.co.uk/services/24-7-call-answering) | 85 GBP | 2026-11-11 |
| [Answer4u - diary management](https://www.answer-4u.com/diary-management-service) | 50 GBP | 2026-11-11 |
| [Moneypenny - Microsoft Teams](https://www.moneypenny.com/uk/microsoft-teams/) | 35 GBP | 2026-10-12 |
| [ReceptionHQ - appointment booking](https://www.receptionhq.co.uk/answering-services-for-appointment-booking/) | 30 GBP | 2026-11-11 |
| [Connect Communications - legal](https://www.connect-communications.co.uk/sectors/legal/) | 14.99 GBP | 2026-11-11 |

## The sentence each figure was read from (6)

- [Britvex - bilingual call handling](https://britvex.com/virtual-office/bilingual-call-handling/), read 2026-11-11: "£129/mo"
- [Pocket Receptionist - 24/7 call answering](https://www.pocketreceptionist.co.uk/services/24-7-call-answering), read 2026-11-11: "Per-call pricing - typically £85–£240/month for most SMEs, with month-to-month contracts and real-time spend visibility in the app."
- [Answer4u - diary management](https://www.answer-4u.com/diary-management-service), read 2026-11-11: "£50 Monthly Fee"
- [Moneypenny - Microsoft Teams](https://www.moneypenny.com/uk/microsoft-teams/), read 2026-10-12: "An inclusive fixed monthly fee from just £35 per month"
- [ReceptionHQ - appointment booking](https://www.receptionhq.co.uk/answering-services-for-appointment-booking/), read 2026-11-11: "You’ll need a MyDiary plan (from £30 per month, plus VAT) and an account with the relevant scheduling software, with access set up for our team."
- [Connect Communications - legal](https://www.connect-communications.co.uk/sectors/legal/), read 2026-11-11: "Legal telephone answering services starting from £14.99 per month"

## Read in full, publishes no figure

- [Face For Business - solicitors](https://ffb.co.uk/answering-services-for-solicitors/), read 2026-11-11: every candidate on the page was refused
- [Face For Business - healthcare](https://ffb.co.uk/healthcare-answering-service/), read 2026-10-12: read in full and no accepted figure on the page
- [Face For Business - construction and trades](https://ffb.co.uk/construction/), read 2026-10-12: read in full and no accepted figure on the page
- [Face For Business - real estate](https://ffb.co.uk/real-estate-answering-service/), read 2026-09-11: read in full and no accepted figure on the page
- [Connect Communications - healthcare](https://www.connect-communications.co.uk/sectors/healthcare/), read 2026-11-11: read in full and no accepted figure on the page
- [Answer.co.uk - healthcare answering](https://www.answer.co.uk/healthcare-answering-services/), read 2026-09-12: read in full and no accepted figure on the page
- [Answer4u - medical answering service](https://www.answer-4u.com/sectors/medical-answering-service), read 2026-11-11: read in full and no accepted figure on the page
- [Answer4u - estate agent answering](https://www.answer-4u.com/sectors/estate-agent-answering-service), read 2026-10-12: read in full and no accepted figure on the page
- [Answer4u - how to choose a UK answering service](https://www.answer-4u.com/blog/how-to-choose-a-uk-answering-service), read 2026-10-12: read in full and no accepted figure on the page
- [The Answer Centre - solicitors](https://www.theanswercentre.co.uk/sectors/telephone-answering-service-for-solicitors/), read 2026-10-12: read in full and no accepted figure on the page
- [The Answer Centre - construction and tradesmen](https://www.theanswercentre.co.uk/sectors/telephone-answering-service-for-construction-and-tradesmen/), read 2026-09-12: read in full and no accepted figure on the page
- [The Answer Centre - estate agents](https://www.theanswercentre.co.uk/sectors/telephone-answering-service-for-estate-agents/), read 2026-09-12: read in full and no accepted figure on the page
- [Message Direct - tradesmen](https://www.message-direct.co.uk/industries/tradesmen-answering-service/), read 2026-11-11: read in full and no accepted figure on the page
- [Message Direct - appointment booking](https://www.message-direct.co.uk/appointment-booking-answering-service/), read 2026-11-11: read in full and no accepted figure on the page
- [Message Direct - clinics](https://www.message-direct.co.uk/industries/clinic-answering-service/), read 2026-10-12: read in full and no accepted figure on the page
- [Message Direct - IT helpdesk](https://www.message-direct.co.uk/industries/it-helpdesk-answering-service/), read 2026-10-12: every candidate on the page was refused
- [ReceptionHQ - virtual receptionist appointment scheduling](https://www.receptionhq.co.uk/service/live-call-answering/virtual-receptionist-appointment-scheduling/), read 2026-10-12: read in full and no accepted figure on the page
- [ReceptionHQ - live call answering](https://www.receptionhq.co.uk/service/live-call-answering/), read 2026-11-10: every candidate on the page was refused
- [Pocket Receptionist - outsourced call centre](https://www.pocketreceptionist.co.uk/services/outsourced-call-centre), read 2026-10-12: every candidate on the page was refused
- [AnswerConnect UK - services](https://www.answerconnect.co.uk/services), read 2026-11-11: read in full and no accepted figure on the page
- [AnswerConnect - Microsoft Teams integration](https://www.answerconnect.com/integrations/microsoft-teams), read 2026-10-12: read in full and no accepted figure on the page
- [Lemon Contact Centre - out of hours call handling](https://www.lemoncontactcentre.co.uk/call-centre-services/out-of-hours-call-handling), read 2026-11-11: read in full and no accepted figure on the page
- [Lemon Contact Centre FAQs](https://www.lemoncontactcentre.co.uk/call-centre-faqs), read 2026-11-11: read in full and no accepted figure on the page
- [Orca - law firms and legal practices](https://weareorca.com/sectors/law-firms-and-legal-practices/), read 2026-09-12: read in full and no accepted figure on the page
- [Verbatim - marketing and IT services](https://verbatim-cc.co.uk/call-answering-marketing-it-services/), read 2026-09-12: read in full and no accepted figure on the page
- [The Office Genie](https://www.theofficegenie.co.uk/), read 2026-11-11: every candidate on the page was refused
- [Your Office & PA - estate and letting agents](https://www.yourofficeandpa.co.uk/industries/estate-letting-agents/), read 2026-11-11: read in full and no accepted figure on the page
- [Virtually There - call answering services](https://virtually-there.net/call-answering-services/), read 2026-10-12: every candidate on the page was refused
- [JAM](https://www.jam.co.uk/), read 2026-11-11: read in full and no accepted figure on the page
- [Answer My Phone - Cardiff and Wales](https://answermyphone.biz/service/telephone-answering-in-cardiff-wales/), read 2026-09-12: read in full and no accepted figure on the page
- [Face For Business telephone answering service](https://ffb.co.uk/telephone-answering-service/), read 2026-10-23: read in full and no accepted figure on the page
- [Office Answers FAQs](https://www.office-answers.co.uk/faqs), read 2026-10-23: every candidate on the page was refused

## Methodology

Every row is a verbatim sentence read from the named source's own page through our fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2). 6 of the 38 named sources that could be read published a usable figure; 32 published none and are recorded as not published, never filled in; 1 could not be read (blocked, dead or unreachable) and count nowhere. The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source in GBP (a source's median where its page yielded several accepted sentences), so N counts sources, never sentences; 37 candidate sentence(s) were refused by a reviewer with the reason recorded. The fuller derivation this dataset is chartered to grow into (not yet what the figures above are; they are each source's own published figure as read): one row per provider, one column per capability - hours of cover, where the agents sit, billing unit (per call, per minute, per second), transfer charge, setup fee, contract term, trial length, diary booking, CRM or Teams write-back, live chat, named sectors - each cell evidenced by the provider's own page that states it, and the count of providers per capability; nobody publishes the cross-provider matrix, and the two columns that decide most purchases (billing unit and transfer charge) are the ones every comparison omits

## Sources

- [Face For Business - solicitors](https://ffb.co.uk/answering-services-for-solicitors/) (the publisher's own terms; quoted for reporting and comment)
- [Face For Business - healthcare](https://ffb.co.uk/healthcare-answering-service/) (the publisher's own terms; quoted for reporting and comment)
- [Face For Business - construction and trades](https://ffb.co.uk/construction/) (the publisher's own terms; quoted for reporting and comment)
- [Face For Business - real estate](https://ffb.co.uk/real-estate-answering-service/) (the publisher's own terms; quoted for reporting and comment)
- [Connect Communications - legal](https://www.connect-communications.co.uk/sectors/legal/) (the publisher's own terms; quoted for reporting and comment)
- [Connect Communications - healthcare](https://www.connect-communications.co.uk/sectors/healthcare/) (the publisher's own terms; quoted for reporting and comment)
- [Answer.co.uk - healthcare answering](https://www.answer.co.uk/healthcare-answering-services/) (the publisher's own terms; quoted for reporting and comment)
- [Answer4u - medical answering service](https://www.answer-4u.com/sectors/medical-answering-service) (the publisher's own terms; quoted for reporting and comment)
- [Answer4u - diary management](https://www.answer-4u.com/diary-management-service) (the publisher's own terms; quoted for reporting and comment)
- [Answer4u - estate agent answering](https://www.answer-4u.com/sectors/estate-agent-answering-service) (the publisher's own terms; quoted for reporting and comment)
- [Answer4u - how to choose a UK answering service](https://www.answer-4u.com/blog/how-to-choose-a-uk-answering-service) (the publisher's own terms; quoted for reporting and comment)
- [The Answer Centre - solicitors](https://www.theanswercentre.co.uk/sectors/telephone-answering-service-for-solicitors/) (the publisher's own terms; quoted for reporting and comment)
- [The Answer Centre - construction and tradesmen](https://www.theanswercentre.co.uk/sectors/telephone-answering-service-for-construction-and-tradesmen/) (the publisher's own terms; quoted for reporting and comment)
- [The Answer Centre - estate agents](https://www.theanswercentre.co.uk/sectors/telephone-answering-service-for-estate-agents/) (the publisher's own terms; quoted for reporting and comment)
- [Message Direct - tradesmen](https://www.message-direct.co.uk/industries/tradesmen-answering-service/) (the publisher's own terms; quoted for reporting and comment)
- [Message Direct - appointment booking](https://www.message-direct.co.uk/appointment-booking-answering-service/) (the publisher's own terms; quoted for reporting and comment)
- [Message Direct - clinics](https://www.message-direct.co.uk/industries/clinic-answering-service/) (the publisher's own terms; quoted for reporting and comment)
- [Message Direct - IT helpdesk](https://www.message-direct.co.uk/industries/it-helpdesk-answering-service/) (the publisher's own terms; quoted for reporting and comment)
- [ReceptionHQ - appointment booking](https://www.receptionhq.co.uk/answering-services-for-appointment-booking/) (the publisher's own terms; quoted for reporting and comment)
- [ReceptionHQ - virtual receptionist appointment scheduling](https://www.receptionhq.co.uk/service/live-call-answering/virtual-receptionist-appointment-scheduling/) (the publisher's own terms; quoted for reporting and comment)
- [ReceptionHQ - live call answering](https://www.receptionhq.co.uk/service/live-call-answering/) (the publisher's own terms; quoted for reporting and comment)
- [Pocket Receptionist - 24/7 call answering](https://www.pocketreceptionist.co.uk/services/24-7-call-answering) (the publisher's own terms; quoted for reporting and comment)
- [Pocket Receptionist - outsourced call centre](https://www.pocketreceptionist.co.uk/services/outsourced-call-centre) (the publisher's own terms; quoted for reporting and comment)
- [AnswerConnect UK - services](https://www.answerconnect.co.uk/services) (the publisher's own terms; quoted for reporting and comment)
- [AnswerConnect - Microsoft Teams integration](https://www.answerconnect.com/integrations/microsoft-teams) (the publisher's own terms; quoted for reporting and comment)
- [Moneypenny - Microsoft Teams](https://www.moneypenny.com/uk/microsoft-teams/) (the publisher's own terms; quoted for reporting and comment)
- [Lemon Contact Centre - out of hours call handling](https://www.lemoncontactcentre.co.uk/call-centre-services/out-of-hours-call-handling) (the publisher's own terms; quoted for reporting and comment)
- [Lemon Contact Centre FAQs](https://www.lemoncontactcentre.co.uk/call-centre-faqs) (the publisher's own terms; quoted for reporting and comment)
- [Orca - law firms and legal practices](https://weareorca.com/sectors/law-firms-and-legal-practices/) (the publisher's own terms; quoted for reporting and comment)
- [Verbatim - marketing and IT services](https://verbatim-cc.co.uk/call-answering-marketing-it-services/) (the publisher's own terms; quoted for reporting and comment)
- [The Office Genie](https://www.theofficegenie.co.uk/) (the publisher's own terms; quoted for reporting and comment)
- [Your Office & PA - estate and letting agents](https://www.yourofficeandpa.co.uk/industries/estate-letting-agents/) (the publisher's own terms; quoted for reporting and comment)
- [Virtually There - call answering services](https://virtually-there.net/call-answering-services/) (the publisher's own terms; quoted for reporting and comment)
- [JAM](https://www.jam.co.uk/) (the publisher's own terms; quoted for reporting and comment)
- [Britvex - bilingual call handling](https://britvex.com/virtual-office/bilingual-call-handling/) (the publisher's own terms; quoted for reporting and comment)
- [Answer My Phone - Cardiff and Wales](https://answermyphone.biz/service/telephone-answering-in-cardiff-wales/) (the publisher's own terms; quoted for reporting and comment)
- [AllDayPA - tradespeople](https://www.alldaypa.co.uk/sectors/tradespeople/) (the publisher's own terms; quoted for reporting and comment)
- [Face For Business telephone answering service](https://ffb.co.uk/telephone-answering-service/) (the publisher's own terms; quoted for reporting and comment)
- [Office Answers FAQs](https://www.office-answers.co.uk/faqs) (the publisher's own terms; quoted for reporting and comment)

## Cite or embed

- The median published figure in the UK Answering Service Capability Board is 42.50 GBP across 6 sources' own pages (range 14.99 to 129 GBP), read 11 November 2026.
- 6 of the 38 named sources read in full publish a figure; 32 publish none, read 11 November 2026.
- The median is unchanged since 22 October 2026 (was 42.50 GBP across 6).

Cite as: "answeringservicecompare.com UK Answering Service Capability Board", updated 2026-11-11, https://answeringservicecompare.com/datasets/uk-answering-service-capability-board/.

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